Pareto analysis of critical success factors of total quality management
نویسندگان
چکیده
منابع مشابه
ec adoption and critical success factors of ec in smes in iran
تجارت الکترونیکی شیوه اجرای مسئولیتها، تقابل با مشتریان و امور معمول عملیاتی در شرکتها را تغییر داده است. تجارت الکترونیکی در عمل تنها خرید و فروش کالاها را از طریق ابزار الکترونیک نمی باشد، بلکه تمام فعالیتهای لازم جهت انجام فرایند فروش را نیز در بر میگیرد. در اواخر دهه 1990 بسیاری از شرکتها فعالیتهای خود را به منظور دستیابی به مشتریان جدید و یا ارائه فرصتهای جدید به مشتریان موجود گسترش دادند...
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This paper determines the research area of critical success factors of total quality management (TQM) implementation in higher education institutions which has potential to be explored and generate new knowledge, to improve the total quality management practices and outcome especially in higher education institutions. This paper has reviewed all the literature which is relevant to critical succ...
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ژورنال
عنوان ژورنال: The TQM Magazine
سال: 2006
ISSN: 0954-478X
DOI: 10.1108/09544780610671048